Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to talk to us about a partnership? This page explains the best way to reach Online Poker and what you can expect once you do.
What we can help with
Online Poker compares and ranks online poker sites for US players — looking at things like traffic and liquidity, cash game and tournament selection, rakeback value, deposit and withdrawal methods, and mobile app quality. We're happy to hear from readers on any of the following:
- Corrections to a bonus figure, licensing detail, or feature we've listed for a site such as Coinpoker, Bovada, Stake or any other operator covered on this site
- Questions about how a specific welcome offer works, including wagering or playthrough terms
- Feedback on our Responsible Gambling resources or requests for additional support links
- General queries about how the site is run, funded, or kept up to date — see our About Us page for background
- Legal or content questions relating to our Terms and Conditions
- Advertising, partnership, or data-licensing enquiries from poker operators or industry contacts
We read every message, but we can't offer personal gambling advice, help with an individual operator account, or resolve deposit or withdrawal issues directly with a poker site — those requests need to go to the operator's own customer support team, since we don't hold player funds or process transactions ourselves.
How our reviews stay independent
Online Poker may receive a commission if you sign up with a poker site through a link on this site. That relationship never decides where an operator lands in our rankings — a site's position reflects our own research into traffic, game variety, promotions, payment support, and licensing, not how much it pays us. If you think a review reads as promotional rather than balanced, that's exactly the kind of feedback we want to hear about through this page.
Before you write in, a few things worth checking
| You're looking for | Where to find it |
|---|---|
| Our review process and scoring approach | About Us |
| Help for problem gambling or self-exclusion tools | Responsible Gambling |
| Site usage rules, disclaimers and legal terms | Terms and Conditions |
| A specific operator's own support team | The poker site's official help center or live chat |
Checking these first usually gets you an answer faster than waiting on a reply from us, especially for account-specific or time-sensitive issues.
What happens after you contact us
When you send a message flagging a factual error — say, an outdated bonus amount on Ignition or Americas Card Room, or a licensing detail that's changed — we log it and re-check the operator's current terms before updating the page. Corrections are usually reflected on the site within a reasonable timeframe once verified; we don't push live changes without confirming them first, since accuracy matters more than speed here.
For advertising or partnership enquiries, expect a response that covers our editorial standards up front. We don't accept payment in exchange for a guaranteed ranking position or a rewritten review, and we're upfront about that with every operator who reaches out.
A note on age and responsible play
Online Poker is intended for adults of legal gambling age only. Most US states that regulate online poker set the minimum age at 21, though a small number allow 18; always confirm the age and legal status in your own state before signing up anywhere. Poker involves real financial risk, and no site or strategy removes that risk. If gambling stops feeling like entertainment, free and confidential help is available around the clock through 1-800-GAMBLER, and our Responsible Gambling page lists further state-specific resources and self-exclusion options.
Get in touch
Whether it's a correction, a question about how we compare poker sites, or a partnership enquiry, use the contact details provided elsewhere on this site to reach our editorial team. There's no urgency here — take your time, include as much detail as you can (which page, which operator, what you noticed), and we'll follow up as soon as we've had a chance to look into it.